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MagicJack Phone Complaint - think twice about it review
MagicJack Phone Complaint

MagicJack Phone Complaint

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think twice about it review


I wanted a telephone number for a business and made a mistake to pick up a MagicJack. All is good until the support or billing or customer service is needed.
Because they do not have any intelligent support behind that company and that they do not care at all about the client (you). First of all, they do not have a number that you can call. Only a "Chat" room with you know whom... One hour later they are starting to understand the problem after transfering me to a Top 10% (I guess it is a chat supervisor ) but will not be able to fix my problem even 2 hours later.
If your MagicJack does brake (as they do, as they overheat) they may send you another one for it. That is if you really, really, insist heavily. The bad news is that the new magicJack will be another number! The other bad news is that if you did pay for 5 years already you then will loose all the years you did not used, as the magicjack License is not transferable from One Number to another. Same for the money you had prepay on this account.

Anyway, I had 3 of them, and the tech support will still not recognize that I still should had the right to get my PAID contract back for me to use on any of my telephone #.
So bottom line: You get what you pay for! Look at Verizon package phone service, or Vonage, or Skype, but MagicJack is not recommended for quality communication (people cannot hear you well or your voice will be cut off and only few words will be understood) even if you run the new downloaded version. MagicJack is not recommended for Business as you cannot have more then 1 line. I now usee a professional Polycom voice overIP onteh same internet line with no problem. Sad experiences after almost 2 years using MagicJack... I gonna use my MagicJack for Clay Pigeon shooting practice! I do not have the heart to sale them online for you to buy and have a bad experience like me.


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